Newrez LLC, a prominent mortgage lender and servicer based in Fort Washington, Pennsylvania, has been awarded the 2025 Fannie Mae Servicer Total Achievement and Rewards (STAR) Performer designation. This recognition, announced by the company, highlights Newrez’s exemplary performance across all three STAR categories: General Servicing, Solution Delivery, and Timeline Management. Notably, this marks the fourth consecutive year that Newrez has received this accolade from Fannie Mae.
Founded in 2008 and operating as a subsidiary of Rithm Capital Corp. (NYSE: RITM), Newrez has established itself as a leader in the mortgage servicing and lending sectors. The STAR Program, initiated over a decade ago, aims to acknowledge mortgage servicers for their operational excellence and commitment to sustainable homeownership.
Commitment to Excellence and Customer Focus
The recognition from Fannie Mae is a testament to Newrez’s focus on enhancing operational performance. Baron Silverstein, President of Newrez, expressed his gratitude for the honor, stating, “We’re honored to be recognized by Fannie Mae across all three STAR categories.” Silverstein emphasized that this achievement reflects the company’s ongoing investments in technology and operational performance, which are essential for delivering superior customer service.
Complementing Silverstein’s remarks, Shane Ross, head of servicing at Newrez, highlighted the collective effort of the company’s employees. “This honor belongs to our people who show up every day with a singular purpose: to put our customers at the center of everything we do,” Ross noted. This emphasis on teamwork and customer-centric values has been pivotal in achieving the high standards required for the STAR designation.
Future Collaboration and Industry Impact
Newrez has reiterated its commitment to working closely with Fannie Mae and other industry partners to enhance homeownership outcomes. The company aims to leverage its recent recognition to further improve its services and expand its impact in the mortgage sector.
As Newrez continues to navigate the evolving landscape of mortgage servicing, it remains focused on delivering value to its customers and stakeholders. The ongoing recognition from Fannie Mae underscores its position as a reliable partner in the industry, committed to promoting sustainable homeownership.
In summary, Newrez’s achievement as a 2025 Fannie Mae STAR Performer not only highlights its operational excellence but also reflects its dedication to the principles of customer service and sustainable practices in the mortgage industry. As the company looks to the future, it is poised to build on this success and further enhance its contributions to the field.
